The website www.rebookinspect.com.au (RedBook Inspect Website) is operated by RedBook Inspect Pty Ltd (ABN 67 125 096 077) (RedBook Inspect).
This policy sets out how RedBook Inspect collects, uses and discloses your personal information in order to perform the services offered by RedBook Inspect.
By accessing or using the RedBook Inspect Website, you agree to the collection, use and disclosure of your personal information in the manner described in this policy.
RedBook Inspect and privacy
RedBook Inspect is bound by the Privacy Act (1988).
What personal information is collected?
RedBook Inspect collects personal information to assist it to conduct their activities and provide the range of services they offer.
Personal information collected by RedBook Inspect may include:
How is personal information collected?
RedBook Inspect collects personal information in a number of ways, including:
How is personal information used?
Your personal information may be used for the following purposes:
How is personal information disclosed?
RedBook Inspect may disclose personal information to individuals and organisations including:
Maintaining personal information quality
RedBook Inspect strives to maintain accurate and up-to-date records. To facilitate this, please let us know if any of your details change. You may update certain personal information by contacting us by email firstname.lastname@example.org.
How to access your personal information
You generally have a right to access your personal information, subject to a few exceptions provided by law. If you wish to access your personal information please contact us by email email@example.com. Please remember to provide as much detail as you can as this will help us to find the information. There is no charge for this service, however you may be required to verify your identity before any information is released to you.
About security and personal Information
RedBook Inspect takes reasonable steps to protect personal information collected from misuse, loss, unauthorised access, modifications or disclosure. Your personal information may be stored in hard copy documents, but is generally stored electronically on RedBook Inspects’ systems. When making any purchase from RedBook Inspect via the RedBook Inspect Website, your financial details are passed through a secure server using 128-bit SSL (secure sockets layer) encryption technology.
Transfer of personal information outside of Australia
Dealing with RedBook Inspect anonymously
You may deal with RedBook Inspect anonymously by using a pseudonym, unless RedBook Inspect is required or authorised by law to deal only with an identified person, or it is impracticable for us to respond to you if you have not identified yourself.
What if you don't provide personal information?
If you choose not to provide personal information when requested, RedBook Inspect may not be able to provide you with the full range of RedBook Inspect services.
RedBook Inspect, Linked Sites and personal information
When you visit a website or use an application on the RedBook Inspect Website, RedBook Inspect may record anonymous information such as IP address, time, date, referring url, and other referral information, device information and location, carrier, site interactions such as your access to website features, pages accessed, content, searching activities, lead submission, and files accessed and downloaded, type of browser and operating system. Such information collected by RedBook Inspect may be linked to other information RedBook Inspect holds about a user, compiling a complete profile about RedBook Inspect’s users’ browsing activities on the RedBook Inspect Website.
RedBook Inspect uses “cookies” and other methods to collect and store the information set out above. A cookie is a small file that stays on your computer until, depending on whether it is a sessional or persistent cookie, you turn your computer off or it expires (this may be as little as 30 days or up 2 years, or longer in some cases). Cookies may be used by RedBook Inspect or by service providers engaged by RedBook Inspect to provide you with the full range of services it offers, remember your preferences, remember the pages you visit, measure and analyse usage of the RedBook Inspect Website and for security. RedBook Inspect does not presently use persistent cookies. You may adjust your Internet browser settings to disable cookies. If cookies are disabled RedBook Inspect may not be able to provide you with the full range of RedBook Inspect services.
What if I have a problem?
If you have a problem, complaint, want to change your personal information or just wish to enquire about privacy please contact us.
Location and Postal Address:
Level 2, 111-117 Devonshire Street, Surry Hills, NSW 2010
Attention: Privacy Officer
RedBook Inspect treats complaints relating to privacy extremely seriously. If you submit a concern or complaint, we will endeavour to deal with it comprehensively and reach an outcome with which all parties are satisfied. If you would like further information about privacy in Australia, please review the Office of the Australian Information Commissioner’s website at www.privacy.gov.au/privacy_rights/index.html.
How this policy changes
This policy may change over time. All changes will be published on this website.
Version 2 (April 2016)
1 in 6 carshave outstanding finance
1 in 16 carshave been recorded as a write off
1%have evidence of an odometer discrepancy
every 9 minutesa vehicle in Australia is stolen
A pre-purchase inspection includes a mobile inspection, a digital report that includes road tests, photos and a CarFacts history report.
Inspections can take anywhere from 1 to 3 hours depending on the type, age and condition of the vehicle.
Yes, RedBook Inspect is a mobile inspection service. Inspectors will conduct the inspection at a home, work place or car dealership. When booking the inspection you’ll need to specify the vehicle location, by submitting this location you confirm that the vehicle owner has consented to you providing their details to RedBook Inspect for the purposes of being contacted by an inspector to conduct a vehicle inspection of their vehicle.
It is not necessary for you to be present during the inspection; however you are welcome to attend.
The inspection is aimed to be complete within 24 hours of the booking; however this is subject to change depending on the location of the vehicle and the vehicle owner’s availability. The inspection report will be delivered within 24 hours of the inspection being completed. For more information please refer to the terms & conditions.
All inspectors are fully qualified mechanics with specialist experience conducting vehicle inspections.
No, currently the only service being provided is a pre-purchase vehicle inspection.